Your personal information matters most to us. This page clearly explains how zya9 collects your data, why it does so, and how it is kept safe.
In brief: zya9 never sells your data. Your information is used solely to improve our services, ensure security, and meet legal obligations.
Zya9 (https://zya9.onl) is a trusted online gaming platform in Bangladesh. We believe it is our responsibility to protect every player's personal information. This Privacy Policy explains what information is collected when you use the zya9 platform — whether through the website, mobile app, or any of our services — why it is collected, and how it is kept secure.
This Privacy Policy has been prepared in accordance with international data protection standards. If you disagree with any part of this policy, please contact our support team before using the platform.
Continuing to create an account or use the platform indicates your agreement to this Privacy Policy.
Zya9 collects two types of information — what you provide directly, and what is generated automatically while you use the platform.
| Type of Information | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Account Security |
| Contact Information | Mobile number, email address | Account communication and OTP verification |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, operating system | Security Monitoring & Session Management |
| Gaming Information | Betting history, wins and losses, session duration | Responsible Gaming & Service Improvement |
| Location information | Country, city (IP-based) | Legal compliance and restricted region verification |
Note: We never store your full bank card number, password, or PIN. Payment information is processed directly through PCI DSS compliant gateways.
Zya9 collects information in several ways. Being aware of each method helps you better manage your privacy.
Zya9 uses your information only for specific, legitimate, and transparent purposes. We never sell your data to third parties for commercial use.
Zya9 does not sell your personal information. However, limited data may be shared with trusted partners as needed to operate our services.
Important: All partners we work with are bound by strict confidentiality agreements. They may not use your information for their own purposes.
Zya9 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
You can manage cookies through your browser settings. Note that disabling certain cookies may affect how some features on the platform function.
Zya9 employs industry-leading technology and practices to protect your information. Our security operates across multiple layers.
Stay Cautious: No one can guarantee 100% security on the internet. Never share your password or OTP with anyone.
Zya9 does not retain data longer than necessary. Different retention periods apply depending on the type of information.
You have specific rights over your personal information. zya9 respects these rights and acts on requests within 30 days.
These rights are reserved for every member under the zya9 Privacy Policy
You can request to see what information we hold about you. Contact support and you will receive a full report within 30 days.
If any of your information is incorrect or incomplete, you can request a correction through your account settings or by contacting support.
Where there is no legal obligation to retain it, your personal information will be deleted upon request. Closing your account will result in applicable data being removed within the designated timeframe.
You can request that we restrict the use of your data for specific purposes, particularly for marketing or analytics.
You can request a copy of your information in a standard format (such as CSV) to transfer to another service if needed.
You may withdraw your consent for marketing communications or optional data processing at any time.
Zya9 is an 18+ platform. We do not knowingly collect information from minors. Age is verified at registration and confirmed through the KYC process.
If we are notified that a minor's information was collected inadvertently, we will delete that information immediately and close the associated account.
A note for parents: If your child has accidentally registered on zya9, please contact our support team immediately.
Zya9 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email or through a notice on the platform.
Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision.
If you have any questions or requests regarding our Privacy Policy, our dedicated Privacy Team is ready to help.
Our Privacy Policy is not just words on paper — it is reflected in everything we do every day
All your sensitive information is stored with AES-256 encryption. Even if the database were accessed, the data would not be readable — only authorized systems can decrypt it.
We only collect information that is strictly necessary to operate our services. We do not ask for anything beyond that — it is a core principle of ours.
Zya9 never sells your personal information to third parties. This is our commitment — clearly stated in our company policy.
Opting out of marketing emails, viewing your data, or requesting deletion — you have full control over all of it, simply and easily.
Independent cybersecurity experts audit our systems annually. Any vulnerabilities found are addressed immediately.
Everything is written in plain, accessible English — not complex legal jargon — so every user in Bangladesh can stay informed about their rights.
Your information is fully secure at zya9. Create an account today and join Bangladesh's safest online gaming platform.